Refund policy
Effective Date: April 10, 2026
At Fidoryaa, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the conditions outlined below.
Return Period
You have 14 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted.
Eligibility for Returns
To be eligible for a return and refund, the following conditions must be met:
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The item must be unused and in the same condition as received
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The item must be returned in its original packaging
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Proof of purchase or order number must be provided
Refund Process
Once we receive your returned item, it will be inspected to ensure it meets our return criteria. If approved, we will issue a refund.
Please note: refunds may exclude original shipping costs and handling fees where applicable.
Return Shipping
Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
Refund Timeline
After your return is approved, refunds are processed within a few business days, depending on your original payment method and banking provider.
You will be notified once your refund has been approved or rejected.
How to Initiate a Return
To start a return, please contact our customer support team at:
Email: fidoryaa@gmail.com
Include your order details so we can assist you quickly.
Contact Us
If you have any questions about our Refunds & Returns Policy, feel free to contact us at:
Thank you for shopping with Fidoryaa. Your satisfaction is our priority, and we are committed to making the return process as simple and fair as possible.